Last updated: January 2025
At Pratt Alterations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you share with us through our website and during your interactions with our business.
1. Information We Collect
We collect only the information necessary to provide our services and respond to your inquiries. This may include:
Contact details: Your name, email address, and phone number when you fill out our contact form or request a service.
Service details: Information about the garments or projects you bring to us.
Website usage data: Basic analytics data (such as pages visited, time spent, or browser type) to help us improve our website’s performance.
We do not collect or store sensitive personal information such as payment card numbers or government IDs through our website.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide estimates or appointments.
Deliver the services you request.
Communicate updates regarding your orders or our business.
Improve our website, services, and customer experience.
We never sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We implement reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, or disclosure. While no online platform is 100% secure, we take your privacy seriously and limit access to your data to authorized personnel only.
4. Cookies & Analytics
Our website may use basic cookies or analytics tools (such as Google Analytics) to understand visitor behavior and improve our site. These cookies do not identify you personally and you can disable them through your browser settings.
5. Third-Party Links
Our website may include links to external sites such as Google Maps, social media profiles, or service partners. We are not responsible for the privacy practices or content of those third-party websites.
6. Your Choices
You can contact us at any time to:
Request access to or correction of your personal information.
Ask us to delete your data from our records.
Opt out of any future communications.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Pratt Alterations
1669 W Pratt Blvd
Chicago, IL 60626
📞 Phone: (312) 623-9789
✉️ Email: info@prattalterations.com
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.